Help Center

Get the guidance you need to maximize your fortune with Tyche Picks. Find answers, learn strategies, and connect with our support team.

🔍

Frequently Asked Questions

Find answers to common questions about Tyche Picks

Getting Started

What sports does Tyche Picks cover?
We provide AI-powered predictions for NFL, NBA, MLB, NHL, College Football, College Basketball, Soccer (EPL, MLS, Champions League), Tennis, and MMA. Our models are constantly expanding to cover additional sports and leagues.
How quickly will I receive picks after signing up?
You'll receive your first picks within 24 hours of subscribing, typically much sooner. Our AI generates predictions daily, and you'll be notified via email and mobile notifications when new picks are available.
Is there a free trial available?
Yes! We offer a 7-day free trial that includes full access to our AI predictions, analysis, and notifications. No credit card required - just pure data-driven fortune to prove our value.

Subscriptions & Billing

Can I cancel my subscription anytime?
Absolutely. You can cancel your subscription at any time from your account settings. There are no cancellation fees, and you'll continue to receive picks until the end of your current billing period.
Do you offer refunds?
We offer a 30-day money-back guarantee for new subscribers. If you're not satisfied with our service within the first 30 days, contact our support team for a full refund.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All payments are processed securely through our encrypted payment system.

Understanding Picks

What does the confidence percentage mean?
The confidence percentage reflects our AI's certainty in the prediction based on data analysis. Higher percentages (90%+) indicate stronger conviction, while lower percentages suggest more uncertainty. We typically only share picks with 75%+ confidence.
How should I size my bets?
We provide recommended unit sizes with each pick, but always bet responsibly within your means. A general rule is never bet more than 5% of your bankroll on a single game, regardless of confidence level.
What's the difference between pick types?
We offer spread bets (point differential), totals (over/under), moneylines (straight win/loss), and player props (individual statistics). Each pick type is clearly labeled with our AI's analysis and reasoning.

Technical Support

I'm not receiving email notifications. What should I do?
First, check your spam/junk folder and add support@tychepicks.com to your contacts. Then verify your email address in account settings. If issues persist, contact our support team.
How do I update my notification preferences?
Log into your account and go to Settings > Notifications. You can customize when and how you receive alerts for new picks, performance updates, and account information.
Is there a mobile app?
Currently, we offer a mobile-optimized website that works seamlessly on all devices. A dedicated mobile app is in development and will be available in Q2 2025.

Still Need Help?

Our support team is here to ensure your fortune flows smoothly

💬

Live Chat Support

Get instant help from our support team. Available 7 days a week during business hours.

Start Chat
📧

Email Support

Send us a detailed message and we'll respond within 24 hours. Perfect for complex questions.

Send Email
📚

Knowledge Base

Browse our comprehensive guides, tutorials, and detailed explanations of our AI system.

Browse Articles

System Status

All Systems Operational

Tyche's AI models and notification systems are running smoothly. Last updated: 2 minutes ago